Privacy Policy
Last updated: September 11, 2025
1) Scope
This Privacy Policy explains how Matrix Trader Pro (“we”, “us”) collects, uses, and shares information when you use our websites, apps, and services (the “Services”).
2) Data We Collect
- Account data: name, email, password (hashed), phone (if provided)
- Usage data: pages viewed, features used, device & browser info
- Payment data: partial transaction details via payment partners (we don’t store full card data)
- Communications: messages, support requests, feedback
- Cookies and similar technologies for auth and analytics
3) How We Use Data
- Provide, maintain, and improve the Services
- Process payments, subscriptions, and invoices
- Secure accounts and prevent fraud/abuse
- Communicate updates, educational content, and offers (you can opt out)
- Comply with legal obligations
5) Security
We use reasonable administrative, technical, and physical safeguards appropriate to the type of data we process. No method of transmission or storage is 100% secure.
6) Data Retention
We retain personal data as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.
7) Your Choices & Rights
- Access, update, or delete your account information
- Opt out of marketing emails via unsubscribe links
- Control cookies via your browser or system settings
- Contact us for data requests or questions
8) Children
Our Services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
9) Changes
We may update this Policy from time to time. The “Last updated” date reflects the latest changes. Continued use of the Services indicates acceptance of the updated Policy.
10) Contact
To exercise rights or ask questions, contact privacy@matrixtraderpro.com.